FAQS
WHAT IS WIYD?
(Walking Into Your Destiny)
WIYD is a multi-level platform with diverse capabilities and functions for customers as well as business owners. You are able to create Vendor Accounts, Create Catalog Listings, Feature Your Business, shop multiple different platforms all in one. With so many capabilities this is a great platform to join and network with different individuals nation wide.
General Questions
What is WIYD?
A multi-level marketplace. Where you can buy and sell.
What is customer service contact information?
Email: Customersupport@wiydmarketplace.store
Phone number:
(682)990-3220
Are your vendors verified?
Yes vendors are verified. If you see a green check mark on their store, then they have been properly verified.
How old do you have to be to join?
You have to be 18 years old to join.
What is Mel’Onae Corner?
Mel’Onae Corner is a sister company to WIYD. They specialize in the beauty industry needs. You should check out their store.
What can I sell?
Just about anything! Drugs, guns, gambling, sexual services, or any criminal activity is prohibited on this platform
Do you deliver?
We are delivering starting this spring 2022!
Do you ship?
Depending on the store, they may offer shipping. But if you get a membership through WIYD you can get local delivery services.
Customer questions
Can I track my order?
Yes. You can track your order directly through WIYD under “Order Received”
Do you have memberships for customers? Yes we do. (This will continuously be updated)
Memberships General Questions
Is it free?
Yes, we have a free membership. But unfortunately that is our most basic plan. You would have to pay to use our functions and features.
Is there obligations
Certain memberships have a obligations, but not all.
Do you have to be a business?
No, you do not have to have a business. You can actually come start your business on our platform. (More information on this will be coming soon.)
Do I have full control over my store?
Yes, you have full control over your store
Shipping Fees
Depending on location shipping can cost up to $19.99
Local pick up is also an option, including out of state
Order Processing Time
Standard orders (in stock)for local pick up : Same Day
Standard orders(in stock) for shipping 3-5 Business days
Custom Orders for local pick up: 7-10 days *Rush Orders additional fee $50*
Custom Orders for shipping: 7-10 days, 3-5 days to ship *Rush Orders additional fee $50*
Same day orders proceesed after 3 pm will be shipped next day
*LOCAL PICK UP TIMES 8AM-8PM
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Refund Policy
-No show appointments will require deposit after second appoinment fail
Mel’Onae Corner strives to provide optimal customer service. So if you find yourself unhappy with your order please don’t hesistate to contact us!
Wigs can be returned up to 48 hrs of recieving order (Wigs alterted ex. cut lace, glue on lace, styled will recieve a partial refund)
Wigs returned after 48 hrs can recieve store credit or a partial refund
NO REFUNDS FOR SERVICES PERFORMED AND YOU DID NOT MENTION YOUR DISATISFICATION AT THE TIME OF YOUR APPOINMENT
NO REFUNDS – Eyelashes, Sunglasses,hats, etc